Legal Disclosure
Based on the Act on Specified Commercial Transactions (特定商取引法)
Seller
Passpo-chan (individually operated). The operator's name and address will be disclosed without delay upon request. Please use the contact form to request disclosure.
Operations manager
Same as the seller above.
Contact
support@passpo-chan.net, or the contact form on this site. Please contact us by email; we reply within a few business days.
Prices
Photo Formatter (Compliant mode): ¥300, tax included. AI Photo Rebuild (Advanced mode): ¥700, tax included. Prices are also shown on each purchase screen.
Fees other than the product price
Internet connection and data charges are borne by the customer. Printing at a convenience store costs that store's printing fee.
Payment method
Credit card via Stripe checkout.
Payment timing
Charged at the time of order.
Delivery
Provided online as soon as generation completes, typically within a few minutes of payment. Download links remain valid for 30 days.
Returns, cancellations and refunds
Due to the nature of digital content, returns after delivery are generally not accepted. If generation fails, or the result has a clear quality problem, contact us and we will refund the purchase. In Compliant mode you can also retry with a different photo up to 4 times at no extra cost.
Operating environment
An internet connection and a modern web browser (latest Chrome, Safari, Edge or Firefox).